Congrats on your new Ally Solos Glasses!

Let’s get started with setting up your Ally Solos Glasses in a few simple steps.

Step 1: Download and Install Ally

If you haven’t already, make sure to download Ally on your phone.

Use the buttons below or follow these steps: if you have an iPhone, open the ‘App Store’.

If you have an Android device, open the ‘Play Store’ app.

Now search for: ‘Ally - Accessible AI Assistant’. Download and open the app.

If you already have Ally installed, make sure the app is up to date. You can check if it's on the latest version by going to Ally on the App Store / Play Store and checking if there is any new update.

Download on iOS

Download on Android

Screenshot of the App Store showing the "ally – accessible ai assistant" app by Envision Technologies B.V., categorized under Productivity. The app is described as "AI for blind & low vision" and has a 5-star rating from 12 reviews. The app icon is an abstract blue design on an orange background. Three preview images show features: a welcome message, an interface with buttons labeled "talk to lea" and "chat with lea," and a customization screen for adjusting the assistant’s personality and voice.

Step 2: Open the Ally app and sign in

Once you open the ally app, go through the onboarding by tapping on ‘Let’s start’.

If you already have an account, sign in instead by tapping on ‘I already have an account’.

Mobile app welcome screen for "Ally," an accessible AI assistant. The screen displays a greeting that reads: “hi there, welcome to ally! 👋🏽 i’m your personal conversational assistant, here to help you with anything, designed to make your life easier and more fun.” Below the message are two options: an orange button labeled “let’s start” and a text link reading “i already have an account.

Step 3: Make sure your glasses are fully charged

Once you receive your glasses, make sure that both the stems are attached to the frame properly. This is crucial for everyday wear and charging.

In the box, you'll find a magnetic charger which will snap on to the left arm of the glasses.

This is the recommended way to charge your glasses as it would charge both the stems at once.

If you'd like, you could also remove the stems and charge them individually with USB-C, but this is more tedious and not ideal.

Two connected screenshots from a mobile app interface. The first screen shows two blue buttons labeled "call tom" and "message tom" with icons above each. A settings gear icon is highlighted in the top right. The second screen, shown as a continuation from tapping the gear, displays a "preferences" menu with options like "start screen," "shortcuts," and "connections." The "ally solos glasses" option is highlighted under the "connections" section.

Step 4: Open the Solos Glasses page in the Ally app

After being signed in, on the start page click on the ‘Preferences’ icon.

After opening the preferences screen, scroll down until you see a section called ‘connections’.

From the connections section, tap on the button where it says ‘Ally Solos Glasses’.

Once you click on it, the pairing flow can be started.

Step 5: Start connecting your glasses

After tapping on Ally Solos Glasses, you will be presented with a screen where you can start the connection and onboarding with your Ally Solos Glasses.

Tap on ‘Start connecting glasses’ and follow the steps.

Here's a quick step-by-step tutorial of the pairing process:

Step 6: Go through the onboarding and learn the gestures

Once you're done connecting your Ally Solos Glasses to the Ally App, you will be prompted to go through a simple onboarding flow that explains all the gestures and how to use the glasses. We recommend following throug it step-by-step if you have not used these glasses before.

Here's a quick overview video of the onboarding flow:

You're all set!

After you’ve finished the onboarding you can start using Ally on your Ally Solos Glasses.

You can also refer to our detailed Ally Solos Glasses User Guide here.

If somehow you still run into issues, our customer support is always ready to answer your questions. Simply send email to support@ally.me